How can I reply to the same thread when using the Watch Emails - OpenAI Assistant - Send email modules?

Hi there guys,

I am creating a scenario where the email will be watched, sent to my OpenAI Assistant and replied back. But, I am getting my replies in another thread.

I put: Inreplyto and references but it doesn’t do it.

Thank you so much!

Welcome to the Make community!

1. Screenshots of module fields and filters

Please share screenshots of relevant module fields and filters in question? It would really help other community members to see what you’re looking at.

You can upload images here using the Upload icon in the text editor:
Screenshot_2023-10-07_111039

2. Scenario blueprint

Please export the scenario blueprint file to allow others to view the mappings and settings. At the bottom of the scenario editor, you can click on the three dots to find the Export Blueprint menu item.

Screenshot_2023-08-24_230826
(Note: Exporting your scenario will not include private information or keys to your connections)

Uploading it here will look like this:

blueprint.json (12.3 KB)

3. And most importantly, Output bundles

Please provide the output bundles of the modules by running the scenario, then click the white speech bubble on the top-right of each module and select “Download output bundles”.
Screenshot_2023-10-06_141025

A.

Save the bundle contents in your text editor as a bundle.txt file, and upload it here into this discussion thread.

Uploading it here will look like this:

bundle.txt (12.3 KB)

B.

If you are unable to upload files on this forum, alternatively you can paste the formatted output bundle in this manner:

  • Either add three backticks ``` before and after the code, like this:

    ```
    input/output bundle content goes here
    ```

  • Or use the format code button in the editor:
    Screenshot_2023-10-02_191027

Providing the output bundles will allow others to replicate what is going on in the scenario even if they do not use the external service.

Following these steps will allow others to assist you here. Thanks!

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Hey @Jana_Vasileska

How are you trying to reply to those emails. Could you please share the screenshot of your workflow?? As in native Gmail app, there is no module to reply to the emails in same thread. But don’t be worry, being certified Make.com partners, we have our amazing Gmail Advanced Custom App :point_down: to do so and many more modules are there that you may like.

If you require additional assistance, please don’t hesitate to reach out to us.
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HI there!

Please see attached the scenario and screenshot
blueprint.json (33.0 KB)

Hey @Jana_Vasileska

“Create a Draft” module is to create draft emails in specific folders and cannot be edited. Please refer to the below google api document :point_down:

To use this feature you may try our Gmail Advanced Custom App as I suggested in earlier reply.

Thank you!

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Welcome to the Make community!

I have an example of how to reply to Gmail messages using the Email integration here: ✉ Automate Follow-Up of Email Leads a Week After

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Hii! Thank you for sending it. Please see the picture below, I can’t find the references tab

The Gmail module doesn’t support references.

Please use the Email module to thread Gmail emails.

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One more question and I think I am done.
I am getting this error, is it possible because I am using gmail watch emails and then send email?



You are likely mapping the wrong field.

618fbe14c0ff7707d0bd83af53fb4ab0c69b2e7a

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Hey @Jana_Vasileska

You can also refer to Gmail threads api endpoints to do this from Gmail.

If you require additional assistance, please don’t hesitate to reach out to us.
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I just changed it.
It still gets sent in a new thread

In that case the Email modules can only work with other Email modules, not Gmail references :frowning:

But it’s definitely doable since in my example it is tested and works.

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I solved it only with Email Modules.

Thank you so much, you’re the best!!!

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No problem, glad I could help!

1. If anyone has a new question in the future, please start a new thread. This makes it easier for others with the same problem to search for the answers to specific questions, and you are more likely to receive help since newer questions are monitored closely.

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