Send a Whatsapp flow/form template based on a watch event

How To
1

  • Good day all, I am looking for assistance in sending a template message that has a button with a form (or flow) inside that template. I get the “flow component button” does not exist.

  • I have tried with other templates that have different buttons (custom, website, phone call) and they work fine. I cannot initiate any templates with forms in them.

2

Is it a mandatory requirement to have buttons in your WhatsApp message?

You could try for example sending a normal WhatsApp message with a link or a few options using “Send message” or “Send group message” actions with 2Chat [1]. One of the advantages of doing it this way is that you won’t need a template approval nor will you pay for each message.

[1] https://www.make.com/en/integrations/two-chat

2 Likes
3

We have the same problem, it seems the module of whats app on make.com was designed before this feature on the whatsapp business was available. I guess make devs will need more time to update the modules and the functions on how to send different type of messages.