I use ShipHero for my 3PL warehouse. I have a few clients who are distributors and one client who is a retailer. A unique business arrangement has emerged among these clients, and I need technical guidance on how to set it up in ShipHero.
Business Scenario:
- The retailer has negotiated a deal with the distributors to list all their SKUs on his website on a consignment basis.
- The distributors and the retailer have agreed to this arrangement, but now I need to configure ShipHero to make this workflow operational.
Requirements:
- Retailer Website SKU Listing:
- The retailer will list all the SKUs from the distributors on his website.
- Inventory Synchronization in ShipHero:
- Distributors need to sync their inventory from their respective 3PL client dashboards in ShipHero to the retailer’s 3PL client dashboard.
- A two-way inventory sync is required to keep inventory levels updated across both the distributors’ and the retailer’s dashboards.
- SKU Mapping:
- SKUs must be mapped between the distributors’ dashboards and the retailer’s dashboard to ensure inventory tracking and updates are accurate.
- Reason Codes for Inventory Changes:
- When inventory is sold on the retailer’s dashboard:
- The reason for the change in inventory should indicate the retailer’s name under the distributor’s dashboard.
- Similarly, the reason for the inventory reduction on the retailer’s dashboard should indicate the distributor’s name.
Objective:
To set up the above workflow, I need clear instructions on how to configure ShipHero for:
- Synchronizing inventory between multiple client dashboards (distributors and retailer).
- Mapping SKUs accurately across different client dashboards.
- Ensuring reason codes reflect the correct relationships during inventory changes (sales or updates).
- Automating the process as much as possible to minimize manual intervention.
Any specific steps, tools, or third-party integrations required within ShipHero would be greatly appreciated.