I’m trying to sync Sales Orders and Inventory lists to make.com so I can create a work order for a batched sales orders. I’ve been working on it most of the day and I have it set up, however, I cannot get the work order to sync back to SOS Inventory. I’m using a trial version of SOS inventory as a sandbox account. Looking to hire someone to create the automation. I have a few others I’d like to do as well.
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Hi @Rusty_Phillips , I can help with this, I’ve worked with SOS Inventory before and the work-order sync back from Make.com is a solvable one, happy to take a look at what you’ve built and get it finished.
Website: https://www.pathfinderautomationsolutions.com
Calendly: Calendly
Email: [email protected]
Upwork: https://www.upwork.com/freelancers/~01446d60f782215efa
Taiwo
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Rusty, I would debug this at the SOS Inventory write step instead of rebuilding the Sales Order side that already works.
The first checkpoint should capture the last successful Make bundle, send one minimal request to the SOS work-order endpoint, and inspect the HTTP status and response body. Then I would verify the item, location, quantity, and source-order identifiers, add a stable batch key so a retry cannot create a duplicate work order, and route rejected records to a visible exception log.
TinyOps Studio can take this as a fixed $499 finish/debug pass: review the existing scenario, repair the work-order write, prove one sandbox work order end to end, add duplicate protection, and leave concise handoff notes.
Reply here or DM TinyOpsStudio with the failed Make module screenshot, a sanitized request and response, and the SOS endpoint you are using. Please do not post credentials or live customer data.
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Rusty — since the Sales Order side is already working, I would leave it untouched and isolate the failed SOS Work Order write-back.
I’d replay one minimal sandbox Work Order from the last successful Make bundle and inspect the exact HTTP status and response body. Then I’d verify the item, location, quantity, source-order and status identifiers. That will establish whether the blocker is the payload, authentication, an SOS account setting, or a state rule — before any time is spent rebuilding the scenario.
I can start today with a fixed $150 diagnostic. You receive the reproduced request, exact root cause, and either a corrected working payload or a documented API/account blocker. If the route is viable, I’ll credit the $150 toward a $350 total finish: working sandbox sync, duplicate protection, visible error handling, and handoff notes. Target is two business days after receiving the sanitized sample.
DM me the failed module screenshot plus a sanitized request/response and endpoint. No credentials or customer data are needed for the diagnostic.
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Hi Rusty,
Happy to help out with your Sales Orders and Inventory list sync. Looks like the native SOS Inventory app is limited in module functionality for what you need and will require a write back to go through a custom HTTP/API call.
I’m well versed in designing custom HTTP and API calls and can wire this up to sync back to your SOS Inventory.
I can share a quote with you once you share/dm your current scenario, what needs to be written/synced back, as well as expected volume and frequency. I can then wire up a quick debug and fix.
If you’d like to learn more about me and some of my projects, please feel free to take a look at my:
Ready to help and answer any questions,
Thank you,
Victoria
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Before paying anyone to debug this, spend five minutes on something nobody has mentioned: you are on a trial of SOS Inventory, and trial accounts often do not carry the same API write permissions as a paid one.
That would produce exactly what you are seeing. Reads succeed, the scenario looks correct, and the write comes back refused. It is also the one explanation that no amount of payload fixing will get past, so it is worth eliminating first.
Two checks. In SOS Inventory, look at whether API access on your trial is full or read-only, and whether the token you generated has write scope for work orders specifically rather than general access. Then send one deliberately minimal work-order request by hand, with the smallest valid body you can construct, and read the raw HTTP status and response body rather than what Make displays. A 401 or 403 tells you it is permissions and the scenario is fine. A 400 with a field name tells you it is the payload and the advice above about item, location, quantity and source-order identifiers applies.
If it does turn out to be permissions on the trial, the sandbox itself is the blocker and the honest next step is a paid seat before any development, not a debugging engagement.
If it is the payload, that is a real build and I would be glad to quote it, along with the other automations you mentioned. I work in writing rather than on calls, at one fixed price agreed before anything starts, built in your own accounts. Say what the raw response actually returns and I can tell you which of the two you are dealing with.
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Thanks Taiwo. I just checked out your upwork profile and really like some of the work you’ve done for other customers. Question, do you offer maintenance (say we make this, but there’s an update in SOS that breaks our process) - Can you check and update? My concern is that we are using multiple systems to operate and if something in the chain breaks our team will be left helpless.
Hi Rusty,
I’d be happy to help with this.
I’ve built Make.com workflows involving APIs, webhooks, business systems and data synchronization, and I’d approach this by first looking at how your Sales Orders and Inventory data are currently flowing into Make and where the Work Order write-back to SOS Inventory is failing.
A couple of questions:
• Are you using the native SOS Inventory modules in Make, or are you using the SOS API?
• Does the Work Order need to be created once the batch of Sales Orders is complete, or are there specific conditions that determine when it should be created?
• For the other automations you mentioned, are they also going to involve SOS Inventory?
I can also provide ongoing maintenance after the initial build, including troubleshooting and updates if changes to the connected systems affect the workflow.
I’ve sent you a DM with my portfolio and previous work.
Looking forward to hearing more about it.
Hi,
The first thing I would inspect is the exact payload produced after the Sales Order batching step and the response returned by SOS Inventory.
Make’s SOS Inventory connector can list Sales Orders and Items, but it does not provide a native Create Work Order module. The write must go through Make an API Call using POST /api/v2/workorder.
I would first create one minimal Work Order from one Sales Order and one existing SOS item. SOS requires referenced records such as items and customers to use their existing SOS IDs, and the payload must not include Work Order or line-item IDs because SOS assigns those during creation.
Done = the Work Order appears in your SOS trial account with the correct item, quantity, location, and source-order reference.
Once that path works, I would extend it to the batched Sales Orders with:
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Correct line aggregation and quantity handling.
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Validation of item references.
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Traceability back to the source Sales Orders.
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Duplicate Work Order prevention on repeated runs.
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Error handling and recoverable failed batches.
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Testing directly in the SOS sandbox account.
I build production API integrations across Make.com, custom APIs, webhooks, and backend services. A relevant commercial synchronization project:
If you send the current Make scenario blueprint and the failed API module’s request and response, I’ll identify the first failing point and propose the smallest safe fix.
— Edvin Zenevič
Rusty — your maintenance concern is exactly the right acceptance test. I can take this in writing, starting with the sandbox:
• Fixed first pass, with findings returned within one business day after a sanitized failed Make bundle plus request/response: isolate the POST /api/v2/workorder write and distinguish trial/API permission (401/403) from payload or state failure.
• If the write path is viable, credit the first-pass fee toward a fixed total finish: one batched sandbox work order, a stable source-batch key for duplicate protection, a visible exception log, and concise maintenance/runbook notes.
Done means one work order is present with the correct item, quantity, location, and source-order reference. If the trial blocks writes, you receive the exact blocker and no pretend fix.
No credentials or customer data are needed; only redacted fixtures and the sandbox. My RomeoApps-owned proof of retry, duplicate, and auth boundaries is here: n8n Retry Safety & Workflow Error Checker | RomeoApps
If this is still open, reply with the failed module screenshot, sanitized request/response, and endpoint. Written async; no call required.
Happy to connect. I can help trace why the work order is not syncing back to SOS Inventory and get the complete sales order to work order flow working reliably. I would also like to hear about the additional automations you mentioned.
Hi Rusty,
Your question in post #9 about maintenance is the right one to be asking, and it is the part most bids skip, so let me answer that first and be plain about where I stand.
On maintenance. I am one person, not an agency, so I am not going to promise round-the-clock cover I cannot staff. What I can offer is the thing that actually stops your team being left helpless when SOS ships a breaking change: the build comes with a written runbook. What each module does, the exact API calls it makes, the known failure signatures (auth expiry, a schema change on the work-order endpoint, a partially written batch) and what to check first for each one. Plus explicit error handling, so a failure is loud and identifiable instead of a silent half-sync that you discover in your inventory numbers a week later. If you want me on call beyond that, I would rather quote a small defined monthly amount than hand-wave “yes, we do maintenance”.
On the fix itself. I would not rebuild the Sales Order side that already works. The failing piece is the write back to SOS. The fastest path is to capture one failed bundle with its raw request and response, isolate the POST to the work-order endpoint, and read what the API is actually rejecting. In my experience it is usually one of two things: item or location identifiers that are not the ones SOS expects on a work order specifically, or a required field that gets silently dropped when a batch is mapped. That is a one-pass diagnosis, not a project.
Scope and price. USD 240 fixed for the work-order sync working against your sandbox, paid on delivery, runbook included. Not hourly.
Two things I would rather tell you before you decide than after you hire me:
- I have not worked with SOS Inventory before. The reason I still think I fit this particular problem is that it is an API contract problem rather than an SOS trivia problem, but you should weigh that honestly against the bidders here who have used it.
- My documented automation work is in n8n, not Make. The transferable part is real (REST APIs, batching, idempotent writes, error handling), and the fixed price is how I carry that risk instead of you.
The write-up of my own pipeline is below. It includes which execution paths I validated and which I did not, which is the clearest sample I have of how I document a build so that someone else can maintain it:
David
If the work-order create is still stuck, I’ll take a first slice for $200 fixed:
• reproduce one failing create (sanitized request/response, no live credentials)
• map required Work Order fields vs what Make is sending
• syncToken / GET-before-update if it’s a stale record
• one working create path in Make or a small script you run
Send the error JSON (redact tokens) and whether this is V8 or V9.
Danny
786-660-1778
[email protected]
I can take the sales-order → work-order path as one named workflow. $695, 1–2 days after you send a screenshot or sample row of the SOS / Make handoff. Built in your Make account. The named path runs once with a test record, or Stripe refund.
If you want the other automations later, that is a second job after this one is writing work orders.
Hi Rusty — is the SOS Inventory work-order writeback still unresolved? If so, KiFoundry can assess the failing Make-to-SOS step against our published $49 single-step or $149 small repair, payable after the agreed result works. The exact error, failed module, and a synthetic example of the expected work order would let us confirm scope before starting. Please leave credentials and customer data out. Our current offer is for US clients paying through Venmo tagged as a purchase; would that work for you? Any wider build or ongoing maintenance would need a separate scope.
Hi Rusty, if the SOS write-back is still outstanding, I can offer a US$125 fixed milestone, payable after you verify that one batch creates the intended work order in your SOS trial account.
I’d keep the existing sales-order sync and focus on the failed write. The handoff would include the corrected Make scenario, evidence of a successful sandbox run, and a short recovery guide covering rejected records and safe retries without duplicate orders.
For your maintenance concern, I’d document the API fields and account settings the workflow depends on, plus the checks to run after an SOS update. Ongoing maintenance would be separately agreed.
Please DM a sanitized failing input/output and confirm whether the SOS trial is still active. The work will be AI-assisted; I’d confirm the exact scope before accessing the scenario.
Arda / AI Firm / [email protected]
Hi Rusty,
I have extensive experience with database integration, data processing, and workflow automation. I can complete your Sales Order-to-Work Order flow and address maintenance when connected systems change.
My previous work includes:
- Synchronizing records across databases and applications, reconciling identifiers and resolving missing or mismatched data.
- Building batch workflows with validation, aggregation, and duplicate prevention when a process runs again.
- Troubleshooting integrations by tracing requests and responses, then documenting fixes and recovery procedures.
I would inspect your existing Make scenario and the failed SOS write-back, establish whether the issue is permissions, request data, or workflow logic, and complete the automation in your sandbox. Testing would cover correct order grouping, item references, quantities, repeat runs, and failed batches before production use.
For maintenance, I would provide a runbook and separately agree support scope, response expectations, and update arrangements. Your team would have clear recovery steps. I handle business data confidentially and work to agreed deadlines.
If you are still considering applicants, please share a sanitized scenario export and error response, the intended batching rules, and your target budget and completion date. I can then quote the complete workflow and optional ongoing support.