Welcome to the Make community!
Yes this is a commonly asked question. For example, see
- I used the "Auto reply for new comments in Instagram" template and it triggered 78 times for 1 comment. Trying to understand why
- Instagram for Business webhook watch event for comment does the action in a loop
If you used a template, it should probably be updated to avoid confusion by new users. Please contact support if this is the case.
For technical issues like updating a template, directly contacting support can often lead to a faster resolution. They have access to your specific account details, scenario and scenario logs, server-side logs, and internal tools and resources, which allows them to investigate more thoroughly than what you have access to.
You can open a new ticket, or if you are unable to login for some reason, you also can reach support using the contact form on the website.
If you manage to get your issue resolved with support, we’d still love to hear about it! Sharing your solution on the forum can help others facing similar problems.
samliew – request private consultation
Join the unofficial Make Discord server to chat with us!