The Scenario is repeating in loop!

What are you trying to achieve?

Setup a scenario that answers Instagram Posts using Chat GPT.

Steps taken so far

It is working fine so far EXCEPT that it does not stop! It keep answering the same question in an eternal loop.
Tons of answers to the same comment. :slight_smile:
Any ideas???

Screenshots: scenario setup, module configuration, errors

Hello. Welcome to the Make Community!

I never worked with Instagram for Business, but could it be that when you reply, it generates a new event that triggers your scenario, over and over again?

In that case, there must be a field or flag that tells you that the event was a reply, and in that case, you can add a filter after Instagram to stop processing if it was a reply.

Benjamin

Welcome to the Make community!

Yes this is a commonly asked question. For example, see

If you used a template, it should probably be updated to avoid confusion by new users. Please contact support if this is the case.

For technical issues like updating a template, directly contacting support can often lead to a faster resolution. They have access to your specific account details, scenario and scenario logs, server-side logs, and internal tools and resources, which allows them to investigate more thoroughly than what you have access to.

You can open a new ticket, or if you are unable to login for some reason, you also can reach support using the contact form on the website.

If you manage to get your issue resolved with support, we’d still love to hear about it! Sharing your solution on the forum can help others facing similar problems.

samliew – request private consultation

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Hey guys, thanks for the support. I am also having the same issue and although the answer is use a filter, as a noob this is rather a vague solution to the problem. Would it be posible to get a step by step guide? br daniel