Trying to set-up a ticketing automation from Slack to Monday

Questions
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1

:bullseye: What is your goal?

I want users to be able to select a button in Slack, fill out a form and that form generate a new item (ticket) in Monday to be tracked.

:thinking: What is the problem & what have you tried?

I’ve created a workflow that generates a form for a user to fill in. That sends a message to a private channel that’s being watched in Make. The automation gets the message and I’m trying to break down the text from the answers into text I can map to fields in Monday and create the ticket. But I’ve tried using a text parser with key-pair option and it works but it separates them into separate bundles that I can’t then map to the Monday module.
Next I tried seeing if I could use a Create JSON module but while I can extract the data I need, the JSON aggregator isn’t recognising the output as a JSON object.
I may be going about this in entirely the wrong way so happy to reconfigure completely if needs be.

:clipboard: Error messages or input/output bundles

For the Text Parser bundles: Bundle 1Collection
Match *Question 1:*Question 1 Test Syntac
Key *Question 1
Value *Question 1 Test Syntac
Bundle 2Collection
Match Question 2:Question 2 Test Syntax
Key Question 2
Value Question 2 Test Syntax

For the JSON handler method: DataError
Source is not valid JSON.

:link: Create public scenario page

3

Hello @Tim_Abbot-Cole and Welcome to the Make Community!

After your Text Parser (the one creating bundles), add an Array aggregator.

That will combine all the results into a single array from which you can use the map() function to extract responses.

Please see this scenario for details.

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