I am having a scenario connected with VAPI and googlesheets to get the values based on the provided question for Voice Agent, it’s working fine and retrieving the values in the webhook response but VAPI is not providing the values in the webhook. i watched all similar videos but something seems to make this not working.
Hi @Osama_Ashraf,
This issue mainly arises due to an incorrect toolcallid or an invalid JSON structure.
This is an example webhook response format for VAPI
please check if your toolcallid and json structure is correct.
Best regards,
Msquare Automation
Platinum Partner of Make
@Msquare_Automation
Hello.
I am trying to configure my VAPI helpers so that they can process the response from the webhook sent to Make, but even though they are in the correct format, they do not process it and tell me “No result returned”, when in fact a response has been obtained from the Webhook with the format:
{
"results": [
{
"toolCallId": "X",
"result": "Y"
}
]
}
However, despite indicating the tool call id and the response that I want to give to the client as a result, I cannot get it to respond with that response.
I have been trying and modifying different things in the helpers for several days, but I cannot find a solution so that the webhook response is processed correctly and responds to the client based on the result of the make automation.
In this screenshot example, when the response is processed with the recommended properties, the helper responds that it does not find properties that fit what it is looking for, when the webhook response has provided those recommendations.
I await your reply. Best regards.
have you find the answer?
I think i know how to fix your issue.
share how to fix facing same issue
Hey, I’m having the same exact issue as him. My vapi assistant is unable to process the webhook response, even with the right format in the module.
Hi @Denzel, as this thread is from October last year, I recommend creating new topic so you can get help from others as it will be up to date and on the top of the feed.