I figure I’m missing a simple JSON thing that I’m not seeing. It works when I manually cut&paste the JSON into the parser but not when the scenario runs.
Error when running scenario:
But when the JSON parser module is run manually (cut&paste JSON file from webhook queue), it works.
Manual testing success:
In the JSON Parser, there isn’t a Data Structure used. In the manual approach, it wasn’t needed.
What could be missing here? Is there a step before the parser?
Finnicky.
Can you show the input bundle into the JSON parser when it runs automatically with a webhook? Just use the little output/input bundle icon when looking at the Operation 1. I see Data size is set to 0 and I wonder if your input bundle from the webhook is simply empty.
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Dang, good call. The input bundle is empty on the JSON parser. And yet the output bundle for the webhook has the JSON file.
I’m not sure what this actually means when this happens between these two modules.
Take & share screen shots of the output bundle from the webhook and the webhook config and also screen shots of the JSON Parser configuration before running the scenario.
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Thanks for being helpful Alex.
Here’s the webhook config:
The webhook output bundle:
And then the JSON parser config:
Does this help?
I did notice something. In the email, there was a “+” in the webhook output bundle but not in the JSON string of the JSON parser. Either it was stripped out or the UI isn’t showing it.
That seems strange that the parser would strip this out as it’s a string within quotation marks.
I’ll give this another test with an email without a “+”.
UPDATE: the test with a different email had the same error.
Hi @Tom_Hudock,
Few questions, why do you need to parse the JSON as the data that you are getting is already preformatted? The webhook config as you have shown have a JSON pass-through disabled, which means that the data that you are getting is already preformatted in Webhook.
If you need the JSON string, disable the JSON pass-through and run the Parse JSON module again and see if that fixes the issue you are getting.
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You’re right, @Runcorn ! The JSON parser was unnecessary and the webhook provided the fields when the JSON pass-through was disabled. Thank you for helping with this!!
This solution also fixed the problem receiving an email with a “+”. The webhook didn’t mess with it, like the JSON parser did.
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