Hi there!
I have an issue using the verified module Adobe Acrobat Sign. I am using Create an Agreement and everything runs through OK, but I get an email on my Acrobat admin account stating “We were unable to create your agreement Test Doc 13 because we had a problem processing your document Test Doc (Adobe Tags).”
Here are the bundles:
input:
[
{
"name": "Test Doc 13",
"state": "IN_PROCESS",
"message": "Please sign this document ASAP",
"fileInfos": [
{
"select": "url",
"urlFileInfo": {
"url": "https://drive.google.com/uc?id=1iF5tofsez2aWsU26YHut7zQklHJQmZ3T&export=download",
"name": "Test Doc (Adobe Tags)",
"mimeType": "application/pdf"
}
}
],
"signatureType": "ESIGN",
"reminderFrequency": "DAILY_UNTIL_SIGNED",
"participantSetsInfo": [
{
"role": "SIGNER",
"order": "1",
"memberInfos": [
{
"email": "info@domain.com",
"securityOption": {
"authenticationMethod": "NONE"
}
}
]
}
]
}
]
output:
[
{
"id": "CBJCHBCAABAA6c8T8hwLWIM6yF5LgCgqJrgtH-fvmBVe",
"name": "Test Doc 13",
"type": "AGREEMENT",
"message": "Please sign this document ASAP",
"participantSetsInfo": [
{
"id": "CBJCHBCAABAATkvhO8C4f5iDyEGEejHaoeFtbm3xm5QJ",
"memberInfos": [
{
"email": "info@domain.com",
"deliverableEmail": true,
"name": "ACME",
"id": "CBJCHBCAABAAlA9tmPWFgy4dgRBqd5869A81jEf6cpth",
"securityOption": {
"authenticationMethod": "NONE",
"identityCheckInfo": {}
}
}
],
"role": "SIGNER",
"order": 1
}
],
"senderEmail": "admin@domain.com",
"createdDate": "2025-01-22T10:36:03.000Z",
"lastEventDate": "2025-01-22T10:36:03.000Z",
"signatureType": "ESIGN",
"firstReminderDelay": 24,
"reminderFrequency": "DAILY_UNTIL_SIGNED",
"locale": "en_US",
"status": "CANCELLED",
"documentVisibilityEnabled": false,
"hasFormFieldData": false,
"hasSignerIdentityReport": false,
"agreementSettingsInfo": {
"canEditFiles": true,
"canEditElectronicSeals": true,
"canEditAgreementSettings": true,
"showAgreementReminderSentEvents": false,
"hipaaEnabled": false,
"showDocumentsViewedEvents": false
},
"sendType": "REGULAR_SEND",
"senderSigns": "NEVER",
"createdGroupId": "CBJCHBCAABAAWTenjHx6MwM3gdS-wRQJUi5e5KRAF02B",
"documentRetentionApplied": false
}
]
When this runs, I just get this email:
Any ideas?