This scenario receives an email from the webhook and check if the contact already exists in our CRM. If so it takes the email content and create a summary of the conversation to update the record in our Monday CRM. We also wanted the AI to take into account the previous updates attached to the record for creating a new update. So the key context of the email and previous updates to create a new update. However, I now in this instance the output from OpenAI were 2 messages, creating 2 updates and sending out 2 emails to notify our users whilst this all should be one. I believe by adding the ‘list items updates’ Monday module it has taken the 2 updates it found and ran the rest of the workflow for each of those updates separately. Where we would want just 1 new updated that took into consideration both previous updates. Is there a way to fix that?
blueprint.json (274.5 KB)