Any new on this?? im still seeing the same error. and FB says nothing wrong with their API
I just read the Make Community guidelines: " * Constructive criticism is welcome, but criticize ideas, not people.
Hmmm. Okay, I would like to criticise the idea of taking tons of advertising money and not delivering a viable service or support. Thank you, Meta. (Basically, if a Lead does not receive the promised follow-up mail within a minute or so, it is usually lost.)
Naturally, you could call meta support if you have a spare few hours, but would you wish that fate on anybody? The powerlessness and incompetence of 3rd-level support (run from call centres in low-cost regions) are so staggering; it’s a sure way to sabotage one’s own mental health.
2 Likes
I highly recommend to open a support ticket
Apparently everything worked normally again. I put my scenarios to run and they already updated the information in my Google Sheets.
Yes same here. The scenarios are working again as of 3 hours ago.
Working again for us as well!
Hello @here
I am just stepping in with the latest update:
Meta has applied a fix which has improved the situation by reducing the number of errors. However, the issue has not yet been entirely resolved and Meta is focused on solving the problem.
2 Likes
Why does everyone gives the Meta status link for updates, since there was absolutelly no report on this matter on that page.
I don’t know where do you gus got your info, but there was nothing on that page regarding graph api.
Now we see a waring on whatsapp business api.
I’ve just finished running all of our failed runs through. It’s at least allowing that to happen. We’re about to open the floodgates since we encountered no errors while rerunning the incomplete runs. Fingers crossed.
Hello everyone @here
Thank you very much for your patience over the past few days. We sincerely apologize for any inconvenience, frustration, or disruptions this issue may have caused.
We wanted to let you know that Meta has confirmed the issue originated on their end. Meta has also informed us that the issue has been resolved and that everything should be functioning normally now.
We’re staying in close contact with Meta and will continue to monitor the situation. Please feel free to test on your end and let us know if the issue persists.
Thank you for your cooperation 
1 Like
A post was merged into an existing topic: Facebook lead ads (Get a Form) not working from this morning
Helo @Michaela still same issue, is there something more we have to do than rerun the scenarios?
1 Like
I still have same issue
Hello @Rafael_Sanchez @Syht
Thank you for the update, and I’m very sorry to hear that you’re still experiencing the issue.
On a large scale, users reported back that the fix deployed by Meta has resolved this specific issue. Could you please open a ticket with us so that we can investigate this further?
Thank you for your cooperation
Helo @Michaela ticket opened, please help me with this urgent issue:
[#1180931] Ticket created | Technical challenge
Many thanks
Me too, even with CRM
Eu também, até mesmo com o CRM