Frequent Tally.so Reauthorization Required in Make.com

Features
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1

Hi everyone,

We’ve been facing a recurring issue with the Tally.so integration in Make.com. We use several scenarios with the official Tally module to instantly receive new form submissions.

However, about once a week, all connections to Tally.so become invalid and need to be reauthorized manually. When this happens, the scenarios throw multiple errors like:

[400] Bad Request
Failed to verify connection 'Tally forms'. [400] Bad Request
Cannot initialize the scenario because of the reason 'Failed to verify connection 'Tally forms'. [400] Bad Request'

It used to happen about once a month, but recently it’s become weekly.
Has anyone encountered a similar issue? Is there a way to prevent the connection from expiring so frequently?

Thanks in advance for your help!

4

Hi! I’m Marie, co-founder of Tally. We’re looking into the issue with the Make team. Our apologies for the inconvenience!

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5

Hi @Greatness_me , I’m afraid that’s not correct. Tally’s integrations are free so this has nothing to do with a subscription issue. We’re looking into what’s causing this with the Make team and hope to get it fixed asap!

1 Like
6

Hi has there been any update on this?

7

Unfortunately not yet, we’re waiting for a response of the Make team. Would be great if you could reach out to the Make support team too, and we will keep you posted :folded_hands:

8

@Michaela @vendy can we escalate this topic urgently? Thanks!

1 Like
9

Thanks so much for flagging this, everyone!

We’ve raised it internally to get more clarity on the situation and any potential next steps. We’ll keep you updated here as soon as we know more.

Thanks a lot for your patience :folded_hands:

1 Like
10

Hello again, everyone.

I checked in with the team, and they’ve confirmed that this issue is being actively investigated with high priority.

@Marie1 thanks so much for jumping in here and sharing the info. If the team needs any additional details, they’ll reach out directly.

We’ll make sure to share updates here as things progress, so that everyone stays in the loop.

Thanks a lot for your patience while we work on getting to the bottom of this. :folded_hands:

12

Thanks so much @Michaela :folded_hands:

1 Like