"Get Email" does not load folder

:bullseye: What is your goal?

Now I want to set up the “Get Emails” app in a new scenario.

:thinking: What is the problem?

In the Email mask, “Folder” is a mandatory field but entries won’t load.

:test_tube: What have you tried so far?

I have already set up a valid, verifiable connection to my email account.
I cannot type into the “Folder” field manually.

:camera_with_flash: Screenshots: scenario setup, module configuration, errors


1 Like

Welcome to the Make community!

Based on this same issue in an older thread, it looks like your email provider is either temporarily down, or isn’t able to return folders at the moment.

You can try again later, create a different connection.

Alternatively, if the issue persists, I recommend switching to a different email provider[1] like Gmail/Google Workspace Email, which is probably more reliable as I never have any issues with using both Gmail and Google Workspace Email.

Hope this helps! If you are still having trouble, please provide more details.

@samliew
P.S.: investing some effort into the tutorials in the Make Academy will save you lots of time and frustration using Make!


  1. based on the MX records for ommax.com ↩︎

1 Like

Thank you @samliew, but changing the email provider is unfortunately not an option :slightly_frowning_face: