Instagram Business "watch for new comments" doesnt get trigger sometimes

How To
1

Hello,
I have a webhook watching for new comments. This work fine.
But this morning I saw a comment wich was not triggered. Also in the history I dont see this. With the same setup I run a live test and it works fine.

Are there any limitation for watching this trigger or any chance to debug it?
Any chance to run this scenario for a specific comment?

2

Hi there,

Debugging this won’t be easy.

Are you still seeing the issue?

In any case, I would also suggest creating a new webhook and seeing the behaviour.

Thanks! :slight_smile:

2 Likes
3

Yeah I have still this issue. Ok replacing the webhook is a workaround as I use this in 20 other scenarios.