Instagram Business Webhooks won't Show Address

The instagram for Business Watch Events module is not showing an address when I attempt to create a Webhook:


Things I’ve tried:
I have connected Instagram for Business and have the necessary permissions. I’ve tested the connection and can pull data from my instagram account.

I’ve looked in the Webhooks section of the website but there is no Log and the Queue is empty:

The scenario is turned on, but it just stalls if I click “Run Once” because it’s waiting on data from Instagram:

Any ideas on how to get this to work?

Welcome to the Make community!

Did you click the “Show address” purple button?

If yes and there’s no URL displayed, that means the app is using a Shared Webhook.
If you see a URL, means the external service has provided a Dedicated Webhook for your own connection.

For security reasons, you are not allowed to view shared webhook URLs as other users are also using the same webhook URL in their connections/scenarios.

For more information, see Shared | Make Developer Hub

Shared webhooks come to use when the service sends all the notifications for all the users to only one registered URL.

Hope this helps! Let me know if there are any further questions or issues. P.S.: investing some effort into the tutorials in the Make Academy will save you lots of time and frustration using Make!

@samliew

Hi @samliew thanks for the response.

Yes I clicked the Show Address button and the result is shown in the 2’nd screenshot in my original post.

From the docs, it seems like since the webhook cant be viewed, that it’s a shared webhook and therefore it is internally routing the events to me based on my instagram uid. So if that routing is actually happening under the hood then that’s fine.

However, if I can’t view the webhook, how can I register it on the Meta Developer Portal? Is this suggesting that the app automatically registers the webhook with Meta? If that is the case then my scenario should automatically receive notifications without manual registration on Meta

Yes, Shared Webhooks are automatically registered.

For more information, see Shared | Make Developer Hub

Shared webhook should be registered by the developer of the app.

Hope this helps! Let me know if there are any further questions or issues. P.S.: investing some effort into the tutorials in the Make Academy will save you lots of time and frustration using Make!

@samliew

Glad I could help you with “Instagram Business Webhooks won’t Show Address

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Hope this helps! Let me know if there are any further questions or issues. P.S.: investing some effort into the tutorials in the Make Academy will save you lots of time and frustration using Make!

@samliew