Issue on Klaviyo Lead Sync

:bullseye: What is your goal?

Sync the leads generated by Meta lead ads module into klaviyo

:thinking: What is the problem & what have you tried?

Hi there, I have an issue on syncronization of Meta Lead Ads into a Klaviyo’s list.

The scenario run correctly (no errors) but if i check the lead into the list, the lead is not added.

:clipboard: Error messages or input/output bundles

there is no errors: scenario runs but the lead is not added into klavyio

:link: Create public scenario page

https://eu1.make.com/public/shared-scenario/BQuenhFs2ul/lead-ads-sync

:camera_with_flash: Screenshots (scenario flow, module settings, errors)

2 Likes

Hello @MattiaSoragni,

Scopes

  1. Have you added the additional scopes as requested while creating the connection?

Additional scopes are required for the Make an API Call module. For details, see the Klaviyo API Documentation. Add scopes for every API call you will make with this connection.

If no- add new connection and add correct scopes.

Documentation: Authenticate API requests

Exmple:

Filter in API Call- hardcoded email

  1. In your Klaviyo Make an API Call module you hardcoded one email - your request will always filter Klaviyo results to this email only. so that could be the case your scenario is not working properly.

3 Likes

Thanks, the issue was the scopes, thanks!

3 Likes

Thanks for letting us know, Mattia! Always very helpful :slight_smile:

2 Likes