Need Help: Webhook Not Listening Continuously

How To
1

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Hello Make.com Community,

I’m facing an issue where my webhook stops listening after processing data just once. My goal is for it to stay active continuously for real-time data capture.

Steps Tried:

  • Initially set up the webhook; it works for the first data trigger.
  • Reviewed module configurations for any obvious misconfigurations.

Problem:

The webhook becomes unresponsive after the first trigger without any error messages.

Request:

  • Any suggestions on how to keep the webhook active continuously?
  • Are there settings or adjustments within Make.com that I might be missing?
3

Hi @Carlo
If you could specify what the trigger is, we can provide further assistance. If you are using the webhook to monitor responses from a Google Form, there is a module available for tracking form submissions.
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4

Hey, thanks for the quick answer.

The Google Forms module sadly doesn’t offer instant triggers, which is why I created a workaround with a custom webhook.

The custom webhook is connected to the Email Notifications add-on for Google Forms:

5

This is solved: the webhook does not have a visual clue that it’s running if the scenario is just always on.

The visual clue for the webhook running, as seen in the picture, is irrelevant for the status of the scenario. I just activated the scenario and then sent data to the webhook, and it works even tho there is no wheel spinning.

image
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The webhooks are activated in both pictures.

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6

Hey @Carlo :wave:

Just wanted to stop by and thank you for sharing this information with us. :pray:

I’m certain it will be useful to other members who are experiencing similar troubles!

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