Outlook Module will no longer connect to 365 Address

We had a perfectly working scenario for a year until recently when the connection to the service email broke. Any attempts by me and IT to connect to the email from Make give the same error below.

Support has not responded in weeks so anything that could be suggested would be helpful.

Request Id: fb9b90d0-d9ab-49d2-b485-7796e9192900

Correlation Id: 4d130a70-e75d-4e1e-87b5-20583e4c3695

Timestamp: 2024-11-04T15:30:53Z

Message: AADSTS700016: Application with identifier ‘noreply’ was not found in the directory ‘EMPLOYER’. This can happen if the application has not been installed by the administrator of the tenant or consented to by any user in the tenant. You may have sent your authentication request to the wrong tenant.