Problem: mapping error between Facebook form e Airtable

:bullseye: What is your goal?

Fixing a mapping error for data taken from a Facebook form to upload to my Airtable CRM

:thinking: What is the problem & what have you tried?

I need assistance with an integration scenario between Facebook Lead Ads and Airtable.

Despite having correctly selected the Page and the specific Lead Form in the Facebook “New Lead” module, I am experiencing an issue during the mapping phase in the Airtable “Create a Record” module. When mapping the field related to the “budget” question, Make pulls data from a different Facebook form—one that is not configured in this scenario’s trigger.

Hey Angela,

Ok, that’s a bit weird.

Have you tried double-checking the New Lead module setup and then running just that module on its own? I’d do a “Run this module only”, submit a fresh test lead from the correct form, and then take a look at the output.

Specifically:

  1. Does the output actually match the test lead you just submitted
  2. Or is it still pulling data from a different form?

Because if the correct Page and Form are selected, it shouldn’t be possible for Make to mix data from different forms. So this step helps verify whether the issue is coming from the module output itself or just from the mapping later on.

Also, it could be that Make is still showing you old sample data from previous forms in the mapping preview. That happens sometimes, and running a fresh test usually fixes it.

Feel free to follow up in case it is still not working and we will take another look :slight_smile:

Hello @Angela_Sammito,

The issue you are describing is simply impossible to happen in Make due to the way it processes data.
Make does not store webhook data to reuse it across different scenario runs (unless you intentionally store it in a data store or use org/team variables but that’s completely different story).

So there are two possible explanations:

  1. An issue on Meta’s side - although, to be honest, such issues are usually detected and fixed quickly
  2. Misinterpretation of the data visualization while mapping

I assume you are referring to what you see here (sample data):

This values are just samples from recent manual run of the scenario. Meaning this values change each time scenario runs.

Other cause- you see parameter which should not be assigned to webhook you are using. That’s the same cause- Make’s UI cached something and use it.

What you can do about it? Please run scenario manually and submit lead form through Facebook. Make will refresh cached data.

Hope it helps and solves your question!
Have a nice day,
Michal