Hi there, I am about to go crazy 
After quite some work I was able to get the Whatsapp API all set to work (even tested with the test number that whatsapp makes available to test), but for some reason the WA webhook in make.com does not receive triggers when a user writes a new message…
I have already tried to re-create the webhook and the connection, i tried to revoke in Meta the permanent token and generate a new one, but nothing seems to be working.
In the settings of the WA webhook I see from the logs that there is a subscription with status 200 and if I test via Meta all the single events they all seem to be then registered with success in the webhook logs, apart from the message one that does not appear to be received…
Did somebody have similar troubles and can help me?
thanks
I have the same issue and it is drive me crazy! if you are able to figure it our please let me know as well! i will do the same!
yes, I found a solution.
Basically, there was still one step missing (after registering the number both in meta business manager and via API with the 6-digit pin): registering the app via API for WABA WhatsApp Business Accounts - Webhooks from Meta - Documentation - Meta for Developers
To do this step (and also the phone number registration via API) I used postman which lets you easily manage all the Whatsapp integration (there is a guided procedure).
Here is the snapshot of the step I am referring to
After successfully sending this API call with the correct details I was able to receive the message notifications as well via webhook
I do hope this will help you
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