Topic: Technical challenge
Option selected: I don’t see any error
Expected behavior:
When I run a trigger (for example, Google Sheets, Perplexity, ChatGPT), it should load, finish, and then show an output.
Current behavior:
The trigger never stops loading.
Because it keeps loading, the scenario runs forever, never produces any output, and never moves to the next step.
What I’ve tried:
Checked my connections for Google Drive, ChatGPT, Perplexity—they are all working.
Created a brand-new Make.com account; the same problem still happens.
Confirmed my internet is fine (other websites load normally and Make.com).
Scenario URL:
https://us2.make.com/944712/scenarios/2005970/edit
Your scenario is stuck in a loop.
In this case, It’s probably because you have too many rows in the Google sheet
Hi @Jason_Lin1,
This issue usually points to a misconfigured or incomplete setup in the initial module.
Please try the following steps to troubleshoot and resolve it:
Steps:
- Create NEW Scenario
- Add the “Google Sheets” → “Search Rows” module as the first step.
- Try reconnecting your Google Sheets account to ensure authorization is fully refreshed.
- In the module configuration:
- Enter the Spreadsheet ID (you can copy this from the URL of the Google Sheet).
- Select the correct Sheet Name.
- Enter Limit to 10 for checking purpose.
- Then SAVE the module configuration.
(See attached screenshot for reference)
- Right-click on the Google Sheets module and select “Run this module only” to test it in isolation.
(This helps confirm whether the module is able to fetch data and return a response properly.)
Let me know if you’d like further assistance.
If this resolves your issue, feel free to mark it as the solution to help others too!
