WordPress connection issue

Nerd-Zone
#1

Hi!
I am trying to connect one of my website to a WordPress module.

I don’t know why, but I got a 401 error, that should be “wrong credentials”…

Those was my steps.
On WordPress:

  1. Download, install and activate the Integromat plugin
  2. Click on the setting page and copy the API key

On Make:

  1. Select the module and click on add connection
  2. Paste the API key
  3. Add the url like this https://test.planbproject.it/wp-json (3rd level domani, but it shouldn’t be a problem, right?)
  4. Click on “add” and go the error

2022-05-02_08-16-23
2022-05-02_08-16-23736×692 57.6 KB

I used the same process to connect to other websites, the only think that comes to my mind is some problem with the 3rd level domain…

Any idea on how to solve this problem?

#2

@Giacomo_Lanzi I haven’t seen this issue before, so could you check the console in chrome by using the inspector?
Usually there is more information in the console to why its not working. What could be the reason possibly (no experience);

  • Its a subdomain
  • You have a plugin blocking the connection
  • You have a firewall, plugin or some other security blocking the IP

Let me know
~Bjorn

#3

Hi Drivn,
Here’s a screenshot of what I got in console:

2022-05-05_09-14-01
2022-05-05_09-14-011812×930 236 KB

As for the answer:

  • Subdomains: I connect subdomains with the same method without problem, so I don’t think this is the issue here
  • Plugin: Test has been made activating the Integromat plugin alone, therefore I would exclude this hypothesis
  • Firewall or ip-blocking: I don’t use a firewall for that website (it’s the one I use to execute tests) and I have been trying from different locations, therefore ip-blocking shouldn’t be the issue.

Another note: connection works for the main domain, so I would exclude some sort of server-block issue.