Zendesk API call 404 error while trying to redact attachments

[Tomasz_First]

What are you trying to achieve?

Create a scenario to automatically redact attachments from Zendesk

Steps taken so far

Created two modules to:

filter the tickets I’m looking for
extract the relevant data from those tickets (ticket id, comment id, attachment id)

Additionally, I found the “recipe” in Zendesk resources (PUT /api/v2/tickets/{ticket_id}/comments/{comment_id}/attachments/{attachment_id}/redact)

Source: Attachments

I believe I’m one step away from the finish line but hit a brick wall.

Screenshots: scenario setup, module configuration, errors

[Autobud.co]

Hey, the error is because you mapped in ‘Comment ID’ instead of the ‘Attachment ID’ at this point:

[Tomasz_First]

Oh my, how could I miss that, thanks a lot!