Cannot make API call from Zendesk

[Alex_Nguyen]

I wanted to get all Zendesk chat with tag presales through API. However, the scenario kept showing 404 error.

[Stoyan_Vatov]

Hey Alex,

you don’t enter the full path in the URL, only the relative one. Check the description bellow the box it self.

[Alex_Nguyen]

Thank you Stoyan, I solved that issue. Now I ran into 401 error.

[Stoyan_Vatov]

Check the scopes of your connection and see what that endpoint requires. Also, can you install the Make browser extension and check if the API request is sending the expected bundle?

[Alex_Nguyen]

I installed the Make extension and here is the API request:

I also checked the endpoint of Zendesk Chat. It actually requires Chat OAuth token (OAuth Authentication)