Hi, I’m trying to set up a scenario that is instantly triggered whenever a Google Form receives a new response.
I’ve been playing with the ‘watch responses - ACID’ module (that says it’s triggered when a new response is received), and the ‘watch responses in Google Sheets’ module, but every time I try to bring them into a scenario, it seems to insist on being scheduled. The watch icon is always there and I can’t see any options to trigger anything immediately - there are only options about when to schedule.
This is because the “watch responses” module is a POLLING trigger, and not an INSTANT (Webhook) trigger.
There are two main types of triggers, Polling (scheduled), and Instant (webhooks). Polling triggers can only run on a schedule. Instant triggers can be run as soon as data is received by the webhook.
Polling means Make checks external service for changes (pull changes to Make).
Webhook (instant) triggers means external service calls Make when there are new changes (push changes to Make).
The module you are using does not push changes — it’s basically a API request that Make has to occasionally “call” to fetch the latest changes/items.
To find out more on the different types of Trigger modules, see refer to Types of Modules and Webhooks sections of the Make help center.
See if your app has an “Instant” or “Webhook” trigger in Make. If not, check if the third-party service has a feature that can send out a webhooks when content is created/updated - and then you can point it to a “Custom Webhook” trigger in your scenario.
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