Wow, I was just trying to use this module for the first time and pulling my hair out trying to figure out why it wasn’t working… good to know at least it’s not my issue and hopefully I can come back later to get it up and running. Thank you!
I even uninstalled the app from my Shopify store, reinstalled it and reauthorized and verified to no success. I finally reached out to Make’s technical support and hopefully they will find a solution for this issue as soon as possible.
Hello everyone @here and a warm welcome to all the new joiners
First of all, I want to say thank you very much for raising this issue here. We truly appreciate it.
I see that you already got the info from the support team and thanks a lot for sharing it with the community @Alireza_Mehrnia . Still, I wanted to quickly let everyone know that this is a known issue and that our dev team is currently investigating it.
I will keep an eye on this issue and will post an update here as soon as I learn something new. If you prefer to get an automatic update in your inbox when the fix is deployed, please open a support ticket with us.
On behalf of the Make team, I would like to say that we’re really sorry for any trouble this has caused you. Thank you very much for your understanding and for bearing with us
I’m willing to pay a developer to get the Search Orders API working in Shopify. I already have a Private App, so I have access to the Search Orders. I just need the API endpoints and testing. I can’t get it to work with the filters.
It looks as though the basic Orders module in Make won’t cut it as it stands by my interpretation (though I could be wrong - please let me be wrong!). Instead, it looks like it wants us to move over to using Fulfillment Orders, even when we’re just “reading” them via a module:
Like others, I have a client waiting to hear back from Make Support on this one so thanks in advance to anyone on the team working on this as the solution we built for our client is dead in the water at the moment.
I can confirm that this is an issue on the Shopify side. I just updated and added a new API and even in the new API, the orders are not retrieved. So the issue seems to be with Shopify and only seem to affect certain stores.
The best thing we can do is for all of us to contact Shopify. If the Make team @Michaela let us know the ticket number of the issue reported, we can reference it. This would give more validity to the ticket, because the first few days are going to be Shopify saying there are no issues.