Hi, I have started the migration to Make. The first issue is that my Organisation Account from Integromat was not migrated & my organization was placed on the Free tier. This isn’t going to work at all. I have logged tickets for assistance from Tuesday 15/11 & still have not had any support with this. My billing came up for renewal on 19/11, it failed due to needing to update my card details. (I updated them on the Make organisation, but because my account was not migrated the Integromat billing info is the old expired card). Has anyone got a solution for this woefully poor support? Integromat has informed me via automated email: “Scenarios will run as scheduled until 2022-11-25 11:11. After that date, we will have no choice but to suspend them. If you are not an owner of another organization using the FREE plan, we will set up this plan for your company and your scenarios will continue until the limits of your plan are reached.”
I have no faith that support will sort this out before the 25/11 & if the scenario’s are suspended there are business issues to deal with! Honestly I delayed the migration because I fear needing support & it seems the fears are real. If anyone can help from the Make team I would appreciate it. Cheers Brad
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